Privacy Policy for Surya Logistics Packers & Movers

At **Surya Logistics Packers & Movers**, we are deeply committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you use our website, services, and communicate with us. By using our services, you agree to the terms outlined in this policy.

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1. Information We Collect

We collect information to provide you with seamless moving and logistics services. This may include:

• **Personal Identification Information:** Name, email address, phone number, and physical addresses (origin and destination).
• **Move-Related Details:** Information about the items to be moved (e.g., household goods, office equipment, vehicles), moving date, and specific service requirements.
• **Payment Information:** We do not store sensitive payment details. All transactions are processed through secure, third-party payment gateways.
• **Website Usage Data:** IP address, browser type, pages visited, and time spent on our site. This helps us improve our website's functionality and user experience.

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2. How We Use Your Information

Your information is used for the following purposes:

• **To Provide Services:** To process your moving requests, generate accurate quotes, and facilitate your relocation.
• **Communication:** To communicate with you about your move, send updates, confirmations, and respond to your inquiries.
• **Service Improvement:** To analyze user behavior and feedback to enhance our services and website.
• **Marketing:** To send you promotional offers and service updates (only if you opt-in). You can unsubscribe at any time.

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3. Data Security & Protection

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and access is restricted to authorized personnel who require it to perform their duties.

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4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share your data with:

• **Trusted Partners:** Third-party service providers (e.g., transport companies, warehousing partners) who assist us in providing our services to you, under strict confidentiality agreements.
• **Legal Requirements:** When required by law or to respond to legal processes, such as a court order or government request.

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5. Cookies and Tracking Technology

Our website uses cookies to enhance your Browse experience. Cookies are small data files stored on your device that help us remember your preferences and provide a more personalized experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.

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6. Links to Other Websites

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to read the privacy policies of any third-party websites you visit.

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7. Changes to This Privacy Policy

Surya Logistics Packers & Movers reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us:

• **Phone:** +91 6003620625
• **Email:** info@suryalogisticspackersmovers.com
• **Address:** House No. 45, Bye Lane 3, Zoo Road, Tiniali, Guwahati, Assam, 781005, India

**This policy was last updated on June 30, 2025.**